Features
Quick turnaround time
This service provides strict commitments to published cycle times giving you confidence in knowing when your equipment will be repaired and back in your hands.
Reduced downtime
With an Advance Replacement service agreement you can keep your network running, as we will swap-out your faulty unit with a replacement.
One call does it all
Now you don't have to chase multiple suppliers for your repairs. Motorola also supports equipment from select third-party vendors; there is no need to send equipment to multiple locations – repair management is simplified through one call.
Budgeted repair expense
Estimating and streamlining network support costs is simplified with your investment in cost-effective Motorola Infrastructure Repair service agreements.
Motorola original replacement parts
All Motorola equipment repairs are returned to factory specifications using only Motorola manufactured parts.
Automated test equipment
Our timely and accurate diagnosis means that when you send equipment to us you will get it back on-spec with the latest firmware.
Flexible service plans:
· Infrastructure Hardware Repair: Priority service reduces turnaround time for your repairs and includes free outbound shipping.
· Infrastructure Hardware Repair with Advance Exchange: Priority service reduces the turnaround time for your repairs with advance board replacement and free outbound shipping.
Specification Sheet
Infrastructure Repair Services Specification Sheet
By partnering with Motorola Solutions, you can offer your customer Infrastructure Repair Services that can keep their communications network operating at its best and available to their users.