WAVE Privacy Statement

WAVE PTX Mobile Privacy Statement

The WAVE PTX mobile app works with the WAVE PTX Product which is purchased by our customers. We process personal information through the Wave PTX mobile app in accordance with the MSI Privacy Statement.   

Our Role as a Processor or Service Provider

Data protection laws sometimes differentiate between “controllers” and “processors” of personal data. A “controller” determines the purposes and means (or the why and the how) of processing personal data. A “processor,” which is sometimes referred to as a “service provider,” processes personal data on behalf of a controller subject to the controller’s instructions.

When our customers use the products and services they purchase from us, we may process personal data on behalf of our customers (the controllers)  in accordance with their instructions and, therefore, act as a “processor.” If you have questions about personal data that may be processed by Motorola Solutions as a “processor” in connection with the products or services used by one of our customers, or want to exercise any of your rights regarding such personal data, we recommend that you contact the applicable customer directly as it will be our obligation to redirect any inquiry you make to us back to that Motorola Solutions customer.

Location Services

WAVE PTX mobile app collects location data to track and display your device location on maps and to share your location with your dispatcher or your employer, with others with whom you share Talk Groups when location sharing is enabled, and for the display and usage throughout the WAVE suite of products and WAVE PTX Mobile applications for such purposes, even when the app is closed or not in use.

Basic Usage Information

WAVE may collect basic usage information (e.g., device status, device type, device OS and the browser utilized to download the application) to support and improve the WAVE service and products.

Phone Numbers

WAVE PTX mobile app collects your phone number and uses it to provide you with PTT services. The phone number you provide may be visible to other users of WAVE PTX within your organization and your Talk Groups and other users of the PTT Service when set up by your organization.

Ambient and Discrete Listening

Your organization may use ambient and discrete listening through the WAVE PTX Mobile application. Such features are in the control of, and enabled/disabled by, the organizations that have purchased WAVE. Any questions regarding the use of the features should be directed to such organization.

Effective Date: February 28, 2023