What’s New in Command Central Admin

WHAT’S NEW IN COMMANDCENTRAL ADMIN - Q2 2024

We're excited to review the work done this past quarter to improve your CommandCentral Admin experience. For any questions, please contact customer success. 

Updated login experience
Starting in Q2, customers began to see a new login screen for our Motorola Solutions platforms. This is the first of many steps we are taking to provide a unified, familiar sign-on experience, regardless of which solution customers are using. This new experience is also responsive, allowing the UI to adjust to different device sizes. Check out the New Login Experience Walkthrough to take a look for yourself.

With this new login experience, the platform will automatically remember the last five usernames that were used to login on the device. The most recently used username will appear in the field for easy login, or users can select a previously used username from the dropdown or they can enter a new username. 

Manage identity provider connections
For CommandCentral administrators, configuring and updating identity provider connections just got easier. With this newest update, admins can allow their users to authenticate using the credentials they use in their day-to-day activities.

Administrators can configure and update their identity provider connection within CommandCentral Admin. Once the domain is configured, those users will be redirected to their identity provider for authentication.

Dark theme
CommandCentral users who prefer their UI to have a dark theme now have the option while they are in CommandCentral Admin.

Users can select to work in Admin with either a light or dark color theme. The selected theme persists across user sessions, meaning the user does not need to select the theme again the next time they log in, unless they want to change it.

WHAT’S NEW IN COMMANDCENTRAL ADMIN - Q1 2024

We're excited to review the work done this past quarter to improve your CommandCentral Admin experience. For any questions, please reach out to customer success. 

Reset User Passwords
Do you have a user that is not receiving welcome emails? Now as an administrator, you can reset a user’s password for them, allowing them to login.

To do this, navigate to the user list, or the individual user record, and select the reset password option. Copy the generated password and give it to your user. They can then use the generated password to login. The user will be required to reset their password the first time they log in. Watch the video or check out the Knowledgebase article to learn more.

Duplicate User Accounts

Tired of reinventing the wheel every time you need to add a new user? With this newest update, you can save valuable time by quickly duplicating existing user accounts to create new ones. 

To create another user account, with the same group and role assignment as the user being duplicated, navigate to the user list. Then, select the user with the roles and groups you want for the new user. Select ‘Duplicate’ from the options and then enter the user information for the new user. Watch the video or check out the Knowledgebase article to learn more.

Modify User Accounts With CSV Import

Modifying multiple user accounts should not be a strenuous process. With the work done for CommandCentral Admin in Q1, it doesn’t have to be. As an administrator, you can now modify multiple accounts through a CSV file.

To do this, export users to a CSV file from the option in the user list. Then, make any changes to the user records that are needed. Save and import the CSV file into CommandCentral Admin to update the user accounts. Check out the Knowledgebase article to learn more.

WHAT’S NEW IN COMMANDCENTRAL ADMIN - Q4 2023

We're excited to review the work done this past quarter to improve your CommandCentral Admin experience. For any questions, please reach out to customer success. 

SCIM User and Group Provisioning

Balancing necessary identity management with efficient workflow processes can be tricky. With the newest update, administrators can manage user and group access to CommandCentral by pushing them from their identity provider, saving valuable time for every user.

Administrators can configure system cross-domain identity management (SCIM) in either Microsoft Entra ID or Okta, and then assign their various users and groups to the CommandCentral application. Users that are assigned will have a user account created in CommandCentral and then be able to log in. 

WHAT’S NEW IN COMMANDCENTRAL ADMIN - Q3 2023

We're excited to review the work done this past quarter to improve the CommandCentral Admin SaaS experience for users of the cloud-based platform. For any questions, reach out to Customer Success. 

Archive User Accounts
Once an employee has left the agency, you want to make sure they no longer have access to your CommandCentral system and all of the sensitive information that comes along with it. Previously, the only option available to administrators was to delete the user account entirely, impacting any records throughout the system where the user might have been associated with it. With this newest update to CommandCentral Admin, you can deactivate an account while still preserving it so that any associated records are not impacted.

To utilize this feature, navigate to either the user list or an individual record and then select the option to “Archive” a user account. When a user account is archived, it can no longer be used to access CommandCentral. However, archived user accounts can be restored to active users at any time, if needed. For a quick view, you can toggle between viewing active users and archived users using the filter at the top of the user list.

Duplicate User Accounts
Tired of reinventing the wheel every time you need to add a new user? With this newest update, you can save valuable time by quickly duplicating existing user accounts to create new ones. 

To create another user account, with the same group and role assignment as the user being duplicated, navigate to the user list. Then, select the user with the roles and groups you want for the new user. Select ‘Duplicate’ from the options and then enter the user information for the new user. Watch the video or check out the Knowledgebase article to learn more.

Modify User Accounts With CSV Import
Modifying multiple user accounts should not be a strenuous process. With the work done for CommandCentral Admin in Q1, it doesn’t have to be. As an administrator, you can now modify multiple accounts through a CSV file.

To do this, export users to a CSV file from the option in the user list. Then, make any changes to the user records that are needed. Save and import the CSV file into CommandCentral Admin to update the user accounts. Check out the Knowledgebase article to learn more.