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MyView Portal

On-demand visibility into your mission-critical operations

On-demand
visibility
into your
mission-critical operations

Take a Guided Tour of MyView Portal

Enhance network performance with actionable insight.

MyView Portal provides actionable insights into your mission-critical operations, giving you the knowledge to make data-driven decisions that mitigate the risk of downtime and enhance network performance. With Essential, Advanced and Premier Service Packages, MyView Portal gives you valuable system and service information whenever you need it.

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MyView Portal
Overview
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MyView Portal

AT-A-Glance

View Cases and Equipment Repairs

 

This helpful tool helps you view your devices, update them, view their status and close technical support cases.

 

 

Track the details of your return material authorizations (RMAs). You can view a detailed list of repairs, or generate a graphical report showing how many repairs have been opened and closed along with the average repair time.   

Track Preventive Maintenance

Check the completion status of scheduled preventive maintenance for your overall network or by site type. Proactively inspecting network components on a regular basis reduces the risk of system outages and ensures your network is consistently operating at peak performance.

Verify Security Updates

Confirm automatic security patching by viewing the patch history updates of Windows, Linux and VMware hosts.  These pre-tested software downloads help protect your system from known security vulnerabilities to minimize service disruptions.

Monitor Network Events

Determine how your network is performing today, and how it has performed in the past. Generate reports showing historical data and how many cases you have had during a given time period and the average time it takes to resolve them. 

Analyze System Health

Analyze the health of your system with a quick visual showing data on how your network is performing. A geographic view is also available to help you pinpoint specific site activity, giving you actionable insight and network knowledge to improve network performance. 

Scan your Sites

 

Scan your sites for visual indications of possible power outages, emergency calls, or other system failures, allowing you to proactively take action to mitigate  network risks.

Additional Capabilities

Data Visibility

•  Features purchased
•  Service contracts
•  Assets connected to network
•  Software compliance
•  Support and use cases
•  Network monitoring reports
•  Security monitoring and update services
•  System upgrade status 

Actions and Notifications

•  Expiration notification
•  Download software
•  Renewals and activation
•  Case management
•  Request quotes
•  Request upgrades

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    INFRASTRUCTURE SERVICES

    With Infrastructure Services you can mitigate downtime and ensure that your system is always current for optimal performance and security.

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    Device Services

    Streamline management and optimize the performance of your radios with device management and support services that include radio programming, hardware repair and replacement, technical support - on-site or remote.

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    CYBERSECURITY SERVICES

    Protect your system from being hacked with cybersecurity services to identify and prevent cyber threats.

  • Application Services

    We are committed to resolve your communication network challenges with our array of effective application services.

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MyView Portal
Guided Tour
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MyView Portal

Complete Guided Tour

Take the Tour

Experience how MyView provides unparalleled visibility into your system and services data.

Or, select a topic below to jump to specific sections of the tour.

Access Data with a Single Click

Access Data

See how easy it is to access MyView data with the intuitive navigation and dashboards.

Explore Flexible Feature Options

Explore Features

Discover how our Service Packages offer increasing levels of features which are tracked and reported through the MyView portal.

On-Demand Report Generation

Generate Reports

MyView provides you system performance data and trend analysis reports to help you assess performance to your KPIs and SLAs.

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MyView Portal
Resources
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MyView Portal

Brochures

    • MyView Portal Brochure

      Updated 2018/08/10 | PDF 765.39KB

      MyView Portal is a web-based platform that provide a transparent, single source view of your network maintenance and operations, along with historical system and service delivery information.

    • Managed and Support Services Brochure

      Updated 2016/12/13 | PDF 4.96MB

      Essential, Advanced, and Premier Service packages provide access to MyView Portal to give you flexible options that meet your support needs.

Infographics

  • MyView Portal Infographic

    Updated 2017/09/07 | PDF 1.02MB

    Infographic outlines eight actionable insights to help you make data-driven decisions using MyView Portal.

Videos and Webinars

    • Elevating Network Performance

      You need data and insight into what is happening with your mission-critical system operations. Listen to this webinar to learn about best practices for network management and how network visibility can help you successfully manage your network operations.

    Take a Tour of MyView Portal

    Experience how MyView Portal provides unparalleled visibility into your system and services data.

    The MyView Portal Overview

    Watch an overview of how MyView Portal provides valuable system and service information along with on-demand reporting capabilities.

    • A Video from Urgent Communications

      Watch Motorola Solutions' Diane Tonelli demonstrate how MyView Portal provides system insight and displays the health of communication networks in this video from Urgent Communications.