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Disaster Preparedness

  

RAPID RESPONSE STARTS WITH EARLY PLANNING

GET THE EXPERTISE TO TURN A CALAMITY INTO CALM

As of March 2019, 108 natural disaster events hit the United States alone causing hundreds of fatalities and an estimated loss of $52 billion.1

Resiliency depends on readiness. You’ve taken measures to prepare, but are there gaps in your plan? A crisis is no time to realize you lack spare radios, the latest software, or on-site essentials to support teams. Without the proper resources, critical communication can be fragmented, missions jeopardized, and recovery prolonged—adding to the chaos.

Having worked on over 55 natural disaster relief efforts side-by-side with public safety agencies worldwide, we’ve learned many invaluable lessons. We can provide the bundled necessities, resources, and insight to brave any catastrophe and bounce back faster and better than ever. Lean on Motorola Solutions before and after disaster strikes.

Avoid Living In A State Of Vulnerability

HURRICANES

2018 Season
15 Named Storms
8 Hurricanes
2 Major Hurricanes (Category 3-5)2

TORNADOES

1,200 Tornadoes in the U.S. Every Year8
March 3rd, 2019: Deadliest Tornado Day in 6 years11
40 mph to > 300 mph Tangential Wind Speeds8

WILDFIRES

67,000 Annual Average of Wildfires in the U.S. Over Last Decade4
8.8 Million Acres Burned in the U.S. in 20181
87% of Wildfires in the U.S. are Caused by People4

WINTER WEATHER

9 U.S. Winter Storms in 2018
536,731 Crashes per year due to icy roads (10-year average)10
$4.2 Billion in Losses

EPIC FLOODS

20 U.S. Floods
$2.6 Billion in Losses in 20181
100% Higher Flood Frequency than 30 Years Ago3

EARTHQUAKES

10,000 Average Number of Earthquakes in Southern California Annually9
9.2 Magnitude of Biggest U.S. Earthquake9
$40 Billion in Losses for Costliest U.S. Earthquake9

What’s at Stake

$3.9

Billion/Year Damages5
Caused by Dangerous Weather

25%

Business Failure6
Due to a Natural Disaster

1.69M

Displaced Persons7
Due to Natural Disasters
Sources: 1. Insurance Information Institute, 2018; 2. NOAA, 2018 Atlantic hurricane season; 3. “NOAA: Like 2017, 2018 will be a record year for floods,” by Greta Jochem, Grist, June 7, 2018; 4. Congressional Research Service, May 31, 2019; 5. Rocky Mountain Insurance Information Association; 6. Insurance Institute for Business & Home Safety; 7. World Bank, 2017 and Our World in Data, Hannah Ritchie and Max Roser; 8. Saginaw Bay Underwriters, May 22, 2019; 9. The Travelers Indemnity Company, 2015; 10. U.S. Department of Transportation’s Federal Highway Administration (FHWA), 2018; 11. NOAA, March 2019 National Climate Report

THE OVERLOOKED CAN UNDERMINE RECOVERY

Communication is vital to weathering natural disasters and the coordination of multiple agencies. Yet, it’s oftentimes overlooked in planning. Don’t let surprise be an element of your disaster response.

You may find yourself short on back-up, two-way radios. Or, you could lack accessories to charge your fleet of devices. Perhaps software is the issue. Forget to update it before a severe weather season, and you risk glitches and security setbacks. Add to that the litany of resources necessary to keep on-site crews going, day and night, week after week.

With so many details to handle, it can get overwhelming. That’s why we’ve compiled checklists of must-haves, based on real-world experience and feedback. Use them to gauge your readiness. Then, close the gaps with Motorola Solutions’ emergency bundles.

Jump to ...

MAKE SURE YOU HAVE WHAT IT TAKES

Preparing for communication issues is imperative to ground operations during catastrophes. Plan ahead and put your plan into practice with periodic drills. Preparations should include redundancies – a necessity for communicating with volunteers. Assess if you’re properly equipped for optimal coverage and connectivity in any situation.

Checklist of Must-haves

  • A surplus of portable, two-way radios
    Count on using at least 15 percent more than your current pool to communicate with volunteers.

  • Two-way radio chargers
    We recommend 10 to 15 percent additional travel and desktop chargers.

  • Programming cables
    Radios that can’t be programmed over the air will need a cable to connect to a computer—a necessity when configurating talkgroups. It’s best to have an additional 10-15 percent of cables of your total amount of two-way radios.

  • Antennas
    Ensure strong, steady reception and coverage with a stock of 10 to 15 percent extra antennas.

  • Software Updates
    Avoid the risk of not being connected during an emergency due to outdated radios. Implement software updates faster and more efficiently via our Over-the-Air solution.

  • Replacement Parts
    Don’t get caught off guard without a replacement part. Ensure plenty of backups when you need them.

P25 Radios and Accessories

MISSING ITEMS? WE CAN HELP.

Digital Radios

No matter what your budget is, you can find a Motorola Solutions P25 radio to suit your needs. Choose from our legendary APX™ digital radios for communication without compromise. The APX™ 4000 Single-Band Portable Radio is both budget-friendly and ideal for volunteers. Need the power of sophisticated GPS, Wi-Fi® and mission-critical Bluetooth®? Opt for our enhanced APX™ 6000 or the APX™ 8000H All-Band P25 Hazloc Portable Radios. If costs are a concern, consider our Device Rental Program. It can turn a capital expense into a predictable, operating expense.

Accessories

You expect unwavering performance from your radios. The same should apply to your accessories. Smart, reliable, durable, Motorola Original™ accessories are built as tough as your radios, rigorously tested to work in harsh environments time and time again. Learn which ones can benefit your business most and get started today. 

ASTRO® 25 Applications and Software

FLEET MANAGEMENT SIMPLIFIED


Today, the software inside your two-way radios determines the speed, longevity and quality of your radio communications. Incompatibility issues, glitches, and security threats can impede a radio’s performance–impacting evacuations, search-and-rescue missions and recovery efforts. Ease the task of maintaining your fleet of APX™ digital radios. 

  • Over-the-Air Software Update
    Forgo months of manual labor to physically update entire fleets of radios. Get it done in less than a week with no service disruption. Automatically update thousands of radios by sending files over Wi-Fi or your ASTRO 25 network without interrupting voice communications.

  • Programming Over P25 (POP25)
    Locating and reprogramming existing radios can take first responders away from their mission and result in thousands of unproductive man-hours. What’s the smarter alternative? Reprogram radios over the air. POP25 eliminates the burden, cost and time of having to bring radios into a service shop to modify or reconfigure them.

  • ASTRO® 25 Over-the-Air Rekeying (OTAR)
    Rekeying your radios on a regular basis doesn’t have to be a logistical nightmare. Distribute and manage security encryption keys over the air with OTAR, increasing security, savings and simplicity.

Take the hassle out of managing fleets.

CommandCentral Software Suite

GET THE RIGHT INFORMATION RIGHT NOW


Save clicks. Save seconds. Save lives. Streamline and mobilize the flow of intelligence to respond and restore order faster. Deepen collaboration and heighten situational awareness from the field to the station.

  • CommandCentral Aware
    Place eyes on the scene within seconds. Consolidate camera feeds, incident information, resource locations and alerts onto a single mapped interface that can be shared with field personnel.

  • CommandCentral Inform
    Know what to do and where to go. Have the most current information on hand. Stay informed and in sync with a map-based common operating picture available on any device.

  • PremierOne™ Computer Aided Dispatch (CAD)
    Maximize the minute. Handle calls faster. Allocate resources better and coordinate with other departments and agencies smarter.
     

CommandCentral software suite has made New Orleans law enforcement more effective.

MASS NOTIFICATION AND SMART SIREN SOLUTION

ALERT THE PUBLIC


Communications sent clearly and in a timely manner can mean the difference between panic and order during a crisis. Using Mission Critical Internet of Things (MC-IoT) and an ASTRO P25 network, a layer of security, network support, and a siren agnostic platform come together to create the solution you need when it counts the most.

  • Community warnings – monitor and activate a community-wide siren activation system to alert the public of natural disasters 

  • Cyber protection – minimize false alarms and intrusions with dependable communications against tomorrow’s most advanced cyberattacks.

  • Emergency warnings – notify employees and personnel of emergency situations to minimize risk and loss. 

Read why one nuclear power plant relies on Smart Siren Solutions to warn citizens 

Motorola Solutions Services

PROBLEM SOLVED


Relieve your teams of complexity and costs that hinder the mission. Our services are designed to offload operational tasks and offset budgetary constraints.
 

Device Rental Program
Rise to the Challenge without Raising Capital Expenses

Rent APX and MOTOTRBO™ two-way radios for as little as one week or as long as needed. They will arrive the same day or next, pre-packaged with accessories and programmed to your requested frequencies.

 

  • Gain from economies of scale for large-scale events

  • Experience new technology before making a financial commitment

  • Request intrinsically safe radios

  • Lower costs with free, round-trip shipping

Get extra radios without extra capital.

INTEROPERABILITY AS-A-SERVICE: CRITICAL CONNECT
Creating the Boundless Connection

Natural disasters know no boundaries. Neither should your mission critical communications. But using hardware to link multiple, cross-locational agencies is time-intensive and expensive. 

That’s why we offer a fast, easy and flexible alternative—Critical Connect. With one link, you’re seamlessly connected to other agencies using this cloud-based, subscription service.

  • Improve coordination in first response during accidents or emergencies

  • Increase awareness in activities across agencies

  • Connect all levels of authority 

See how to quickly communicate across agencies and jurisdictions

WATCH THE VIDEO

PUBLIC SAFETY DRONES AS-A-SERVICE
Eyes in the Sky; Extra Help on the Scene

Drones are greatly increasing the efficiency of first responders, reaching people otherwise inaccessible. Having high-definition video, thermal sensing and the speed to cover great distances can bolster your disaster readiness and response. Unmanned Aircraft Systems are now readily accessible from Motorola Solutions’ partners. These leading certified vendors can offer your agency drones to meet your needs. Beforehand, 3D mapping can familiarize first responders with the landscape to better craft a plan. In the aftermath, they can be used as a means to survey and evaluate neighborhoods, track fires, and determine which impacted areas are safe to reenter. 

Contact a representative to learn more:

Danny Sanchez
Territory Vice President
Florida Government & Public Safety
daniel.sanchez@motorolasolutions.com

Matt Brenneman
Regional Services Manager for Managed & Support services
Matt.Brenneman@motorolasolutions.com


NG9-1-1 SOLUTIONS
Keep your PSAPs connected

When disaster strikes, the most important component of your preparedness plan should be your communications operations to ensure that those needing assistance are able to connect with those who can provide it. Public Safety Answering Points (PSAPs) are the link between people in distress and the response teams that can help so it is vital to keep these connections safe and secure even in the midst of chaos. With the right tools and setup, PSAPs can make the process of dealing with the aftermath more productive and effective. But how? NG9-1-1 can help. 

NG9-1-1 solutions offer the equipment you need to serve your community in the most critical times. While helping you link emergency call handling, command & control, and records & evidence, this software alone can increase efficiency, streamline workflows, and reduce risk. Get more complete data on the entire emergency workflow process for better decision making where and when it really counts. 

Check out The Vesta Next Portfolio brochure to see how Motorola solutions can improve your 9-1-1 systems.

See how various Texas PSAPs took on Hurricane Harvey and its path of destruction in this four-part series.

Ensure your PSAPs are ready to weather the storm by using our PSAP preparedness checklist. 

 

 

SECURE DEPLOYABLE RADIO SITES
Communication Connectivity during the Unexpected

The availability of radio site systems when incidents or emergencies strike are conveniently accessible through Motorola Solutions’ partner services. With the leading patented shielded enclosure systems for mission critical and remote communications, our partners offer secure, deployable communications. Radio sites are designed for:

  • Temporary/portable communications 
  • Incident command posts
  • Cell on Wheels (COWS)
  • Site on Wheels (SOWS)
  • Tower on Wheels (TOWS)
  • Mobile Tower Units (MTU)
  • Cell Site on Wheels (cellular emergency services)

Explore our radio and broadband portable site solutions today.

WATCH THE VIDEO

 

  • Gain from economies of scale for large-scale events

  • Experience new technology before making a financial commitment

  • Request intrinsically safe radios

  • Lower costs with free, round-trip shipping

Get extra radios without extra capital.

Be Proactive; Minimize Impact

  • Check Fuel Generators
    Test and fuel generators for at least 8 hours. Controller boards tend to fail after a few hours if they have power distribution issues.

  • Verify Spare Equipment
    Take stock of spare equipment, antennas, lines, infrastructure boards and check if you have the right version of each.

  • Contact Us
    Let us know if you have any equipment needs.

  • Prep Site-on-Wheels
    Locate any available site-on-wheels in the area and have them on standby.

  • Contact Crews
    Reach out to local tower crews for post-storm restorations.

  • Line up Technicians
    Identify service technicians outside the disaster zone who can participate in restoration efforts.

  • Access SSC
    Open a storm phone bridge with our Systems Support Center (SSC) during the storm for direct access to logistics, order management and SSC resources.

  • Contact all PSAPs (Public Safety Answering Points)
    Contact Supervisors and Managers in your area to make sure they are prepared with everything they need. Communication with them is key prior, during and post disaster strikes.

  • Contact your EOCs (Emergency Operation Centers)
    Make sure EOCs are ready with sleeping quarters and stocked up with water and snacks, non-perishable food.

DON’T LET LACK OF RESOURCES HOLD BACK RECOVERY EFFORTS

While other companies simply send equipment and condolences after a disaster, Motorola Solutions sends experts, vital resources, and critical technology. When you have the essentials you need, your community has the best you have to offer. Give them that with Motorola Solutions. In these trying times, we’ll be there not only to restore your communications but some semblance of normalcy— providing basic, urgent needs, such as drinking water, power, and shelter.

DISASTER RELIEF AS A SERVICE (DRAAS)

Around-the-Clock Relief


Our emergency response team is at the ready to support your speedy recovery. Count on us to take preventative measures as early as 72 hours before a disaster. Our full-time, qualified field staff and technical experts will conduct onsite checks of your radio towers and prepare redundant Network Operations Center protocols. During an event, we’ll vigilantly monitor your networks to identify any failures. In the aftermath, we’ll be there. We’ll mobilize our teams to support yours with everyday necessities, along with access to vital networks, data and equipment. Thanks to the service model, your costs become predictable and can easily be incorporated into your operating budget.

Respond as One

Rest assured that you and your response teams will have a surplus of two-way radios, chargers, and programming cables to configure talk groups, along with antennas to ensure expanded coverage.

Get Communication up and Running

Interruption of service interrupts rescue and recovery missions. That’s why we work closely with state and local authorities to prioritize and coordinate the repair of your networks, including line replacement, tower construction, fuel delivery, in-field equipment repair and generator installations. 

Fulfill Basic Needs

Turn to Motorola Solutions for essentials—everything from housing, to bedding, provisions to fuel, fencing, security, services and staff. Our goal is to give your first responders the necessities to keep going in the face of devastation.

MOTOROLA SOLUTIONS’ EMERGENCY RESPONSE

Dependability in Moments That Matter

California Camp Fire

The California Camp Fire started in Butte County on Nov. 8, 2018. It spread rapidly over a two-week period, covering more than 150,000 acres and destroying more than 18,000 structures. It’s impossible to predict when a disaster of this scale will occur.

A rapid response was needed by first responders to control the blaze, assist with search and recovery efforts, and most importantly, get those in the fire’s path to safety. The radios and networks they depend on every day are even more important in situations like this and require interoperability as local and national agencies converge on the scene to help.

Read the Q&A with Travis Boettcher, Regional VP for the West.

 
Download the full QA with Vice President Robert Marshall on Motorola Solutions' response to Hurricane Florence.

FINANCIAL RELIEF IS HERE

USE FEMA RESOURCES TO BOLSTER YOUR READINESS

Preparing Reduces Losses

Preparing Reduces Losses

$1 invested = $4 of future damages mitigated9

Source: 9. FEMA Mitigations Value Fact Sheet, 2008

Studies have shown that preparing for disasters can reduce their negative impact. That’s why FEMA offers three programs to fund eligible plans and projects intent on mitigating loss, as well as protecting life and property from future catastrophes. See if you qualify. 

Pre-Disaster Mitigation Grant Program (PDM)

The PDM is designed to assist States, U.S. Territories, Federally-recognized tribes, and local communities in implementing a sustained pre-disaster natural hazard mitigation program.

Flood Mitigation Assistance Grant Program (FMA)

The FMA provides funds for planning and projects to reduce or eliminate the risk of flood damage to buildings that are insured under the National Flood Insurance Program (NFIP) on an annual basis.

Hazard Mitigation Grant Program (HMGP)

This grant assists in implementing long-term, hazard mitigation planning and projects, following a Presidential, major-disaster declaration.

  • Supports risk reduction activities
  • Improves resiliency
  • Eliminates the impact of future events
  • Provides a long-term solution to a problem
  • Offers a cost-effective solution
  • Helps avoid repetitive damage from disasters

ADDITIONAL FEMA RESOURCES


➔ Brochures that provide an overview of the HMA programs can be found here.

➔ The latest news and updates for FEMA's HMA grant programs can be found here.  

➔ Application Submittal Process: Click here.

FUNDING ASSISTANCE



Although we cannot guarantee funding, we can guarantee assistance. Online training, writing services, free reviews and grant alerts are yours for the taking. Visit our government grants page for a wealth of information and expertise.

WILMINGTON, NC

When Hurricane Florence left Wilmington in Peril, North Carolina’s Statewide Radio System Empowered Response. 

Five-hundred miles wide, Hurricane Florence was massive destruction in motion. It spawned tornadoes, blacked out cities and left Wilmington stranded. Within just days, North Carolina received eight trillion gallons of rain. Roads became impassable, highways turned into streams, and rivers crested to record levels.

“It would have been suicidal to be out there without communication,” said Lieutenant Thomas Tilman, Wilmington Police Department, Wilmington, NC.

One communication system worked when all others failed—North Carolina’s ASTRO 25 Viper statewide network. Watch to see how it proved lifesaving.

HOUSTON, TX

Motorola Solutions’ Radios Endure Hurricane Harvey

Hurricane Harvey brought the largest rainstorm in the continental U.S., flooding thousands of homes and leaving millions of people in Houston and its surrounding suburbs stranded. Search-and-rescue missions were partly the job of Houston’s Captain Larry Baimbridge and his SWAT team. During one of their 3,000 rescues, Captain Baimbridge’s APX 7000 radio fell out of his flotation device into five feet of water. To his amazement, it worked well despite being submerged for several minutes.

“The radios performed far beyond our expectations, and we are extremely impressed with their quality,” Captain Baimbridge.

Meanwhile, firefighter Jason Sanders was waist-deep in a flooded roadway. His orders: scout the route for emergency medical response team trying to assist a seizure patient. A swell swept Sanders’ APX 7000XE off his life vest and carried it away with the current. “I tried to search for my radio, but the water was too deep,” said Sanders.

A week later, as the flood waters ebbed, Sanders and his team scoured the pasture for his radio. The team found the neon radio partially buried in mud.

“We dug it up, knocked off the mud and put in a charged battery,” said Captain Darren Parker. “It worked perfectly.”

DALLAS, TX

Motorola Solutions Manufactures and Ships Radio Order in One Day

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the city contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. The City of Dallas needed 200 APX 8000 portable radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. Tammie wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to Motorola Solution’s Emergency Response process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting the arrival of the radios at 2:30 p.m.

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the city contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. The City of Dallas needed 200 APX 8000 portable radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. Tammie wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to Motorola Solution’s Emergency Response process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting the arrival of the radios at 2:30 p.m.

When Joseph Helou, IT Manager with City of Dallas, discovered Motorola’s expediency, he was quite impressed. Helou remarked, "You mean to tell me that these radios are brand new, just manufactured yesterday, shipped, and sitting here? I thought maybe they were rentals sitting on a shelf somewhere. But they are new, made just for us. That blows my mind! Who do I thank?”

From expedited management approvals and efficient order processing to building, shipping and tracking orders, Motorola Solutions’ team proved once again that it performs well under intense pressure.

Hurricane Harvey Hits Texas10

4.5 million people impacted

41,500 sq. miles ravaged

$8 billion in flood claims paid

80,000 homes had 18 inches of water or more

122,331 rescues

FORT WORTH, TX

Fort Worth Limits the Impact of Disasters with Fast, Easy, Scalable Interoperability

Watch how one emergency operation center rapidly unified communication across different agencies, networks, mobile devices, desktops and two-way radios. Even when volunteers show up without handheld radios, the WAVE application gives them one-touch access to first responders through smartphones and tablets. Each agency is able to monitor traffic and talk directly to their own team members. 

Sheboygan County, WI

When Disaster Struck, Sheboygan County Emergency Response Preparations Came Together

In 2018, Sheboygan County Wisconsin experienced some of the most destructive natural disasters in recent history when 19 tornadoes tore through the area. The county’s training and teamwork were put to the test during and in the days and weeks following the storms.

Communication played a key role in the crucial moments when residents needed assistance the most. “If you can’t communicate, you can’t initiate the resolution process. None of the operations can happen.”, noted Kristine DeBlaey, Communications Manager at Sheboygan County Sheriff’s Office.

Learn how this fortified team of emergency responders used effective communication to reassure public safety in a time of distress. 

WHEN CATASTROPHIC EVENTS OCCUR, emergency responders are put to the test more than ever. Download Now

THE DIFFERENCE BETWEEN RHETORIC AND RELIEF

MOTOROLA SOLUTIONS’ COMMITMENT RUNS DEEP

As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m. As Hurricane Harvey threatened Texas, residents from the coastal areas to as far as Houston fled, seeking shelter in Dallas. The City of Dallas responded by opening its largest convention center for 5,000 evacuees. In preparation, the City contacted Motorola Solutions’ Dallas senior account manager Tammie Massier at 8:13 a.m. Dallas needed 200 portable APX 8000 radios for the surge of first responders expected to coordinate the setup and operations of the massive evacuation center. With law enforcement in Tammie’s blood, she wasted no time. By 9:30 a.m., she sent the order to the factory. Thanks to the Public Safety Emergency process, it was manufactured that same day and shipped overnight. Tammie was at the customer’s dock awaiting arrival of the radios at 2:30 p.m.

Since 1945, our disaster response teams have worked tirelessly to provide support where and when it’s needed most. In the face of a large-scale event, know that we’ll mobilize to help you rapidly establish communications and regain control.

 

The First Response for First Responders

70+

YEARS
Count on our unwavering support.

50+

Disasters
We answered the call for help.

15

Countries
We go to all lengths to be there for you.

Our Response History

  • 2018 / NC & SC Hurricane Florence
  • 2017 / TX Hurricane Harvey
  • 2017 / FL Hurricane Irma
  • 2017 / PR Hurricane Maria
  • 2017 / Mexico Earthquake
  • 2016 / South GA & SC Hurricane Mathew
  • 2016 / Washington, DC Presidential Election Inauguration
  • 2016 / Brazil Olympic Games
  • 2015 / Philadelphia Pope Visit
  • 2013 / Northern Coast: NJ, NY Hurricane Sandy
  • 2013 / AZ Wild Fires (cause: lightning)
  • 2012 / Chicago NATO Summit
  • 2011 / New Zealand Earthquake
  • 2011 / Japan Earthquake & Tsunami
  • 2011 / Australia Massive Flooding
  • 2011 / NC Hurricane Irene
  • 2010 / Haiti Earthquake
  • 2010 / Chile Earthquake
  • 2010 / Hungary Toxic mudslide
  • 2010 / Gulf of Mexico, MS, LA, AL BP Oil Spill
  • 2010 / Haiti Earthquake
  • 2009 / Australia Bush Fires
  • 2008 / TX Hurricane Ike
  • 2008 / China Sichuan Earthquake
  • 2008 / MS & LA Hurricane Gustav
  • 2008 / IA Cedar Rapids, Flooding
  • 2007 / Peru Earthquake
  • 2005 / LA & MS Hurricane Katrina
  • 2005 / LA & TX Hurricane Rita
  • 2005 / FL Hurricane Wilma
  • 2004 / PR, FL & US-Mid Atlantic Hurricane Jeanne
  • 2004 / FL Hurricane Charley
  • 2004 / FL Hurricane Frances
  • 2003 / NC Hurricane Isabel
  • 2001 / NY Twin Towers Terrorist Attack
  • 1999 / Turkey Earthquake
  • 1999 / Taiwan Earthquake
  • 1999 / India Cyclone
  • 1997 / ND & MN Floods
  • 1996 / GA Olympic Park Bombing
  • 1995 / Japan Earthquake
  • 1995 / FL Hurricane Opal
  • 1993 / NY World Trade Center Bombing
  • 1993 / India Earthquake Maharashtra
  • 1992 / HI Hurricane
  • 1992 / FL Hurricane Andrew
  • 1992 / Indonesia Earthquake/Tidal Wave
  • 1991 / Philippines Volcanic Eruption
  • 1989 / SC Hurricane Hugo
  • 1971 / CA Earthquake
  • 1966 / New England Hurricane & Flood Control
  • 1965 / IA Floods
  • 1958 / PA Flood Forecasting
  • 1951 / KS Flood Containment
  • 1945 / FL Hurricane
DISCOVER SERVICE LIKE NO OTHER DISCOVER SERVICE
LIKE NO OTHER

EXTREME MEASURES FOR EXTREME CONDITIONS

THE SOUTHEAST GAINS AROUND-THE-CLOCK RESPONSE

 

On October 10, 2018, Hurricane Michael slammed into the Florida Panhandle with sustained winds of 155 mph—strong enough to demolish houses, topple radio towers and destroy antennas. The third most intense Atlantic hurricane to hit the contiguous U.S., Michael devastated property, destroyed power lines and spawned massive storm surges as high as 14 feet. By the time it passed through Alabama and Georgia, it had killed 60 people and left 11 billion dollars of destruction in its wake.

Within 24 hours of landfall, Motorola Solutions Emergency Response team was working tirelessly to restore service in the hardest hit areas.

Read how our unwavering support helped the Southeast region rebound faster. 

CONFRONTING CATASTROPHE

WINNING UNDER THE WORST CONDITIONS

 

On Sept. 14, 2018, Hurricane Florence made landfall in North and South Carolina claiming 42 lives and causing damage of up to $18.5 billion. Despite the storm's intensity, Carolina first responders were never without mission-critical communication before, during or after the storm.

We staged our emergency response teams and extra equipment in Savannah, Georgia for quick response, and our networks in the hardest hit areas performed nearly flawlessly. LMR delivered what first responders need: always-on, instant push-to-talk operation that provides resilient mission-critical communications under the worst conditions.

Download Vice President Robert Marshall’s full QA on Motorola Solutions' response to Hurricane Florence.

 

Download the full QA with Vice President Robert Marshall on Motorola Solutions' response to Hurricane Florence. Download Now

PLAN FOR THE UNPREDICTABLE

ASK US HOW

Contact us today for proven strategies to better brave the storm and augment mission critical operations.