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Services For MXP600 TETRA Radio

Efficiently secure and manage your radio fleet

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You can rely on us to help you maximize the value of your radio investments with the right level of services designed specifically for your needs. We bring a range of service capabilities that you can take advantage of through our various device services packages. With the advantages of up-to-date software and firmware feature sets lets you have highly effective communications. Having a plan for tracking, managing and updating all of your connected ratios, including the most recent security and functionality features supports and expertly optimizes fleet performance. 

Services for your TETRA Radio helps protect you from the unplanned and unexpected.

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Services For MXP600 TETRA Radio
Service Packages
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Services For MXP600 TETRA Radio

Overview

Features

SOFTWARE SUPPORT
Ensure continuous security, performance and enhanced functionality of your two-way radios by getting access to MXP600 certified, tested, and release software updates and upgrades. Constant software updates protect and enhance operations to extend the lifespan of your mission-critical radios. Through access to new features as they are developed you can expand your capabilities to increase your productivity, reliability and safety.

ACCESS TECHNICAL SUPPORT AND SERVICE DESK
Our experienced technologists are available to help isolate and resolve any issues with business hours support (8am - 5pm, GMT +8, Monday - Friday)  service desk telephonic technical consultation. With an extensive knowledge base, trained and certified technical engineers, this team can and provide prompt resolution to your technical device issues. Motorola Solutions applies leading industry standards to record, monitor, escalate and report technical service calls from our customers.

RELY ON HARDWARE REPAIR
With cutting edge diagnostic equipment, repair tools and replacement parts, your radio fleet components are protected. In the event of an unexpected failure, your radios will be back in operation as soon as possible. Our service centers are certified to comply with ISO9001,ISO14000, ATEX, IECEx and TIA ensuring the highest quality repairs. In addition, when serviced, all device components are returned to you with original factory specifications and updated with the latest firmware. 

COVERAGE FOR ACCIDENTAL DAMAGE
Radios are always protected, whether it be from accidental breakage, chemical or liquid spills and physical damage. This service package covers displays, screens, frames, covers, crushed components, shields, circuit boards and more. While we know our two-way radios are built for superior performance, we also know accidents happen. If required, we offer extended accidental damage coverage and support which includes repair and restoration of the device back to your original factory specifications.

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    DIMETRA X Core

    DIMETRA X Core is a mission-critical TETRA digital voice and data infrastructure solution

  • Dimetra Express

    DIMETRA EXPRESS SERVICES

    Gain access to technical support to resolve network issues and keep your system current with software updates and upgrades.

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Services For MXP600 TETRA Radio
Resources
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Services For MXP600 TETRA Radio

Brochures

White Papers

    • Managed Services White Paper

      Updated 2020/09/22 | PDF 5.85MB

      Learn how you can maximize the value of your mission-critical technology ecosystem with a services-led approach.