When a nurse is threatened, how do you protect everyone?
Connect technology, staff & public safety personnel to proactively detect unusual activity on-premise, seamlessly communicate across teams, manage incidents promptly while ensuring caregiver safety.
Safer outcomes require a unified approach
When safety is at stake, people and technologies must come together to detect, respond and resolve incidents.
Detect
Agitated patient triggers hospital alert
In a hospital waiting room, calm is shattered by the outburst of a disgruntled patient that escalates beyond harsh words as he becomes physically confrontational with the hospital staff. Video security cameras detect unusual activity within the premise and sends an alert to the security operations centre.
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Respond
Nurse assaulted as suspect escapes
As events escalate further, the nurse also activates her body camera which begins livestreaming to the security operations centre. The erratic patient then pushes the nurse aside and runs. The security operations centre notifies the security staff en route as this incident is unfolding and tracks the suspect as he makes his way through the building.
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Escaped patient turns car thief on the run
The suspect dashes through the building door into the parking lot and seizes the opportunity to steal an unattended vehicle with keys inside. As he speeds away, the security operations team documents the vehicle details including make, model, colour and number plate. The security operations centre immediately contacts the police and informs them of the situation.
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Suspect caught by quick-acting police
Dispatch creates a BOLO and police officers establish a perimeter to intercept the stolen car. Nearby patrolling officers detect the vehicle in question with their in-car video system and confirm the number plate with dispatch. The responding officers are able to initiate a traffic stop, successfully pulling over the suspect and taking him into custody without any harm to others.
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Resolve
Comprehensive case file is compiled in partnership
Back at the police station, the officers create incident and arrest reports. All the video footage recorded during the incident from the hospital and the officer's in-car video system is compiled and linked to the case which is then shared with prosecutors. Hospital security also create an incident report for their own records, bringing closure to this alarming episode.
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