Service packages
Support for the long-term and the day-to-day
Simplify how your systems are maintained with MOTOTRBO services that allow you to stay up to date on technology within your organization. MOTOTRBO systems are supplied with five years Essential Services coverage, and options are available so you can build upon that foundation. Our additional service offerings provide full coverage on your system functionality, remote technical support, dispatch services and monthly system performance reports.
Essential Services
Essential Services comes included with each purchase of MOTOTRBO systems and provides five years of hardware repair, software maintenance and updates. Ensure continuous security, performance and enhanced functionality by getting access to MOTOTRBO certified and tested software updates and upgrades. Regular release software updates protect and enhance operations to extend the lifespan of your infrastructure and help minimize unforeseen costs and service disruptions.
System Management
System Management is a supplemental service offer for MOTOTRBO Capacity Max customers with Essential services. This service bundle includes around-the-clock network event monitoring, remote troubleshooting, dispatch service, and optional on-site response to keep the network, devices, and applications running smoothly. Additionally, customizable system performance reports are available to get better visibility into the system’s health, informing maintenance and upgrade decisions.
MOTOTRBO Care
Ensure you have the latest features and technology upgrades to help keep your systems at peak efficiency, all while simplifying the process and reducing the administrative burden for your team. MOTOTRBO Care, including the MOTOTRBO Service Toolkit, is a complete package of hardware, software and enhanced support, helping keep MOTOTRBO Capacity Max and Capacity Plus systems operating at peak performance while providing predictable operating costs and simplifying system management.
Support for the long term
Maximize the value of your investment with the MOTOTRBO Care lifecycle solution. Stay within a supported software version while consolidating your lifecycle costs into a predictable expense. Utilize the cloud-based MOTOTRBO Service Toolkit to streamline Capacity Max System Server upgrades, minimizing downtime and ensuring your system stays current. Enjoy reduced administrative burden, software security updates, license rehosting, server hardware refresh, infrastructure repair and many other options. MOTOTRBO Care makes it easy to keep your system at peak efficiency, and ready to expand or connect.
Resources
Product Information
Essential for New MOTOTRBO Radios & Infrastructure
Software subscription and essential services brochure.
MOTOTRBO Service Toolkit Fact Sheet
Overview of the features and benefots of the MOTOTRBO Service Toolkit
MOTOTRBO Care Fact Sheet
Overview of MOTOTRBO Care and the additional benefits it offers over standard services